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What is Pre-sale House Customization? Timing, Costs, and Scope Limitations

When buying a pre-sale house, you can request customer changes (customization) during the builder's construction phase, within the builder's allowed scope, to adjust the layout or materials, such as minor partition adjustments, outlet and low-voltage locations, or canceling or changing some equipment. Customization has a time window (usually must be submitted before the corresponding work is done), is billed via change orders (additions/deductions), and structural, fire safety, and public facilities are generally not changeable. Compared to renovating after closing, customization can save on demolition and rework, but is subject to builder regulations and schedules. The following is a neutral summary, not legal advice.

Data from the 'Building Interior Decoration Business Registration' of the National Land Management Agency, Ministry of the Interior ↗

What is Customization? How is it Different from Post-Closing Renovation?

When buying a pre-sale house, you can request customer changes (customization) during the builder's construction phase, within the builder's allowed scope, to adjust the layout or materials. It differs from post-closing renovation in timing:

AspectCustomization (During Construction)Post-Closing Renovation
TimingBefore the builder reaches a specific construction stageAfter closing and obtaining ownership
PartyCoordinate with builder/contractorHire your own designer or contractor
Common ScopeMinor partition adjustments, outlet and low-voltage locations, canceling or changing some materials and equipmentBroader scope, but may require demolition of builder-completed work
Cost LogicChange orders (additions cost extra, deductions get refunds)Separate quotes for work, including demolition and redo costs

The above is a neutral summary; actual changeable items and rules are subject to the builder's customization policy, not legal advice.

Time Window, Costs (Change Orders), and Scope Limitations

Customization has several common practical points:

  • Time Window: Most changes must be submitted before the corresponding work is done (e.g., partition changes before masonry, electrical before conduit installation). Missing the deadline means waiting until after closing. Builders usually announce deadlines for each stage.
  • Change Orders: Additions or upgrades cost extra; cancellations or downgrades get refunds, with the difference settled at the end. Unit prices are based on the builder's announcement or quote.
  • Typically Not Changeable: Items involving structure (beams, columns, load-bearing walls), fire safety equipment, common pipes, exterior appearance, and public facilities are generally not open for customization.
  • Written Confirmation: It is recommended to have written change orders and drawings for each change to avoid misunderstandings at closing.

This section is a neutral information summary; rules vary by project, and actual terms are subject to the builder's explanation and contract.

What to Confirm Before Customization + First Step Today

The key to customization is mastering timing and rules; preparation beforehand saves costs compared to fixing later:

  • Customization Policy and Deadlines: First, obtain the builder's customization rules, deadlines for each stage, and a list of changeable items.
  • Change Unit Prices and Settlement Method: Understand the pricing and payment timing for change orders.
  • List of Desired Changes: Think through your living flow, storage, outlet, and low-voltage needs in advance, and submit them all at once to avoid repeated requests.
  • Coordination with Future Renovation: For items that customization cannot handle or are not allowed, have an interior renovation contractor handle them after closing (for fixed installations, check if review is needed; see our interior renovation process and reporting page).

First Step Today (Can Do Immediately): Ask the builder or sales agent for the customization instructions and deadlines for each stage of this project, and list the items you want to change (partitions, outlet locations, materials, equipment additions/deletions) → compare which can be customized and which must wait for post-closing renovation. Knowing the deadlines ensures you don't miss the most cost-effective timing.

This page is a neutral information summary, not legal advice; individual cases are subject to the builder's contract and rules.

FAQ

What is pre-sale house customization?

Customization refers to customer changes requested after buying a pre-sale house, during the builder's construction phase, within the allowed scope to adjust the layout or materials (e.g., partitions, outlet locations, materials and equipment additions/deletions). Changeable items and rules are subject to each project's customization policy. This page is a neutral information summary, not legal advice.

What is the difference between customization and post-closing renovation?

Customization occurs during construction, coordinated with the builder, adjusting before completion, with costs settled via change orders. Post-closing renovation occurs after obtaining ownership, hiring your own contractor, with a broader scope but possibly requiring demolition of builder-completed work. They are different timing approaches and can be used together.

Is there a time limit for customization?

Yes. Most changes must be submitted before the corresponding work is done (e.g., partition changes before masonry, electrical before conduit installation). Builders usually announce deadlines for each stage; missing them means waiting until after closing.

How are customization costs calculated?

Commonly settled via change orders: additions or upgrades cost extra; cancellations or downgrades get refunds, with the difference settled at the end. Unit prices are based on the builder's announcement or quote. It is recommended to keep written change orders and drawings for each change.

What cannot be customized?

Items involving structure (beams, columns, load-bearing walls), fire safety equipment, common pipes, building exterior, and public facilities are generally not open for changes. The exact scope is subject to the builder's customization policy.

What can I do today for customization?

An immediate step: Ask the builder or sales agent for the customization instructions and deadlines for each stage of this project, and list the items you want to change (partitions, outlets, materials, equipment additions/deletions), then compare which can be customized and which must wait for post-closing renovation. Knowing the deadlines ensures you don't miss the most cost-effective timing.

References (official data sources)

· This page is a neutral compilation of information for reference only. Please refer to the announcements of the competent authority for actual registration status and regulations.